Select the Appropriate Claim Form
Motor claimants can select either the insured form or the third-party form. Non Motor claims use the insured claim form.
01
Motor Insurance Claims
Report motor accidents, vehicle damage, theft, windscreen damage and other insured incidents.
- Insurance policy information
- Vehicle and driver details
- Date, time and location of the incident
- Police report or receipt
- Photographs and supporting documents
02
Non Motor Claims
Submit claims for insured fire, flooding, storm, burglary, property damage and other non-motor losses.
- Insurance policy information
- Property address and contact details
- Description and date of the loss
- Photographs of the affected property
- Receipts, estimates and supporting records
How to Begin Your Claim
Download the appropriate form, complete the requested information, and prepare the documents relating to your loss.
Choose Claim Type
Select insured, third-party or Non Motor claim.
Download Form
Open and download the relevant claim form.
Complete Details
Enter the requested policy and incident information.
Submit Documents
Submit the completed form with supporting records.
What to Do After an Incident
Select the relevant claim category to review the immediate steps and supporting documents that may be required.
In the Event of a Motor Accident
Remain calm, avoid admitting liability and collect as much relevant information as safely possible.
Steps to Follow
Do Not Admit Liability
Avoid accepting responsibility or making statements admitting fault at the scene.
Obtain the Other Party’s Information
Record names, addresses, telephone numbers, insurance information, vehicle make, model and licence plate number.
Record Witness Details
Obtain the names and addresses of available witnesses.
Take Photographs
Photograph the damaged vehicles and the area where the accident occurred.
Report the Accident to the Police
File an official report and retain the police receipt or reference information.
Notify New India Assurance
Report the accident to any New India Assurance office as soon as possible.
Motor Claim Checklist
The following documents may be required to begin processing a motor insurance claim.
In the Event of a Non-Motor Loss
Prepare the claim form, identification and property documentation required to begin the assessment process.
Prepare Your Supporting Documents
Having the required documents available can help reduce delays when reporting a non-motor, property or fire claim.
Utility bills should be recent and not older than three months.
Non-Motor Checklist
Download the Form That Applies to You
Motor policyholders should use the insured claim form. Persons claiming against an insured motorist should use the third-party claim form. Non Motor property claims should use the Fire Claim Form.